Privacy Policy

Last Updated: October 10, 2025

At Fullpilot, Inc. ("Fullpilot," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, company name, and contact details when you register for an account.
• Business Data: Customer data, sales information, and communication records that you input into our platform.
• Usage Information: Information about how you interact with our services, including log data, device information, and analytics.
• Payment Information: Billing details and payment card information (processed securely through third-party payment processors).

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI agent platform and services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and protect our rights

3. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Secure data centers with physical and network security

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you direct us to share information

5. AI and Machine Learning

Our platform uses artificial intelligence and machine learning to provide services. We may use aggregated and anonymized data to train and improve our AI models. Individual customer data is never shared with other customers or used in ways that could identify you or your business.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to legal retention requirements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us at contact@fullpilot.com.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Fullpilot, Inc.
Email: contact@fullpilot.com
Phone: 16284000016 (voicemail only)
Address: 2261 Market Street STE 86034, San Francisco, CA 94114, United States