AI Specialist

Meet Nova, Your AI Customer Support Specialist

Generate instant customer support responses based on your knowledge base.

Nova learns your knowledge base, product docs, and support policies to generate accurate customer support responses. Creates draft replies for 80% of inquiries to speed up your support workflow.

80% resolved
per day
24/7 available
setup time
25+ hours
saved per week

Get started for free  •  ✓ 10-minute setup  •  ✓ Cancel anytime

Nova - Support Specialist AI Agent
Nova - Support Specialist
● Active

How It Works

Get started with Nova in 3 simple steps. No technical knowledge required.

Train Nova on Your Products

Upload your knowledge base, FAQs, and product docs. Nova learns your brand voice.

Submit Customer Inquiries

Upload customer questions from any channel - chat, email, tickets, or support forms.

Generate Responses

Nova creates draft responses instantly, with escalation flags for complex issues.

Features

Nova combines advanced AI with practical automation to deliver results.

Instant response generation
Knowledge base learning
Multi-format responses (chat, email, help docs)
Escalation recommendations
Customer sentiment analysis
Ticket categorization suggestions
Response quality scoring
Support workflow optimization
Multilingual response generation
Custom response templates

Why Choose Nova

Stop wasting time on repetitive tasks. Let Nova handle the work while you focus on what matters.

Generate responses for 80% of inquiries instantly

Reduce response drafting time from hours to seconds

Save 25+ hours per week on support

Improve response quality and consistency

Scale support response generation

Always have draft responses ready

Ready to Generate 80% of Support Responses Instantly?

Set up Nova in minutes and start seeing results immediately. No complex setup required.

Get started for free  •  ✓ $49/month  •  ✓ Cancel anytime